Shipping policy

Shipping & Delivery At Southern Paws, we work with global fulfillment partners to bring you the best pet products at competitive prices. To ensure efficiency, your orders are shipped directly from our international warehouses in China to your doorstep in Australia.

Shipping Times

  • Processing Time: All orders are processed within 1-3 business days.

  • Estimated Delivery Time: Once shipped, delivery to Australia typically takes 7 to 15 business days.

  • Please note that during peak seasons or holidays, minor delays may occur.

Shipping Rates

  • Standard Shipping: $19.99 AUD.

  • Free Shipping: Enjoy Free Standard Shipping on all orders over $49.00 AUD.

Tracking Your Order Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track your package directly through our "Track Your Order" page on our website.

Customs and Duties Southern Paws is not responsible for any customs or import duties that may apply once the package reaches Australia. These charges are the responsibility of the customer.